(13 May 2015) Department of Trade and Industry (DTI) warns Overseas Filipino workers who will send their balikbayan boxes and their consignees in the Philippines should book their packages only with reliable and Philippine Shippers Bureau or DTI-PSB accredited freight forwarders and Philippine agents to ensure that their packages will reach their destinations.
DTI also warned cargo senders from abroad against very low door-to-door rates or “promo rates” that some foreign principals offer. “With low rates, they [foreign principals] do not have enough funds to bear the cost of transporting cargoes, and they fail to remit delivery funds to their Philippine freight forwarders, causing the shipments to be abandoned at the ports and not being delivered to consignees.”
For consignees in the Philippines who have not received their packages from freight forwarders, they may contact DTI (02-751-3330) or go to PSB office to file an immediate claim or complaint.”
OFWs around the globe are advised to check or visit this link: http://www.dti.gov.ph/dti/index.php/resources/listings from time to time and see the list of Blacklisted Sea Freight Cargo Forwarders around the globe.
OFWs in Saudi Arabia are advised NOT TO DEAL with any Seafreight Cargo Forwarders other than the list of DTI accredited freight forwarders listed below.
Again, the list below are updated list (March 06, 2015) from DTI list of Accredited Cargo Freight Forwarders in Saudi Arabia. – BongA